Sierra Video ADC-8432 - Manual (Page 30)

6-2 •••• Service Information ADC-8432 User Manual (Rev. 1.1)
Power LED Conditions
The top front edge of the module has a Power LED which indicates card status. The Power LED
displays the following conditions:
• Off  no power to the card.
• Orange  the card is running internal diagnostics while powering up.
• Green  normal operation.
• Flashing Green  the card is receiving a new software load from the frame.
• Green/Flashing Orange  signal or configuration problem, check signal status and
settings.
• Red  solid or flashing means the card is not operational. Reseat card in frame, check
the Rear Module connections, or call Sierra Video Technical Support.
Warranty and Repair Policy
The ADC-8432 is warranted to be free of any defect with respect to performance, quality, reliability,
and workmanship for a period of FIVE (5) years from the date of shipment from our factory. In the
event that your ADC-8432 proves to be defective in any way during this warranty period, Sierra Video
Limited reserves the right to repair or replace this piece of equipment with a unit of equal or superior
performance characteristics.
Should you find that this ADC-8432 has failed after your warranty period has expired, we will repair
your defective product should suitable replacement components be available. You, the owner, will
bear any labor and/or part costs incurred in the repair or refurbishment of said equipment beyond the
FIVE (5) year warranty period.
In no event shall Sierra Video Limited be liable for direct, indirect, special, incidental, or consequential
damages (including loss of profits) incurred by the use of this product. Implied warranties are
expressly limited to the duration of this warranty.
This User Manual provides all pertinent information for the safe installation and operation of your
ADC-8432. Sierra Video policy dictates that all repairs to the ADC-8432 are to be conducted only by
an authorized Sierra Video Limited factory representative. Therefore, any unauthorized attempt to
repair this product, by anyone other than an authorized Sierra Video Limited factory representative,
will automatically void the warranty. Please contact Sierra Video Technical Support for more
information.
In Case of Problems
Should any problem arise with your ADC-8432, please contact the Sierra Video Technical Support
Department. Contact information is supplied at the end of this publication.
A Return Material Authorization number (RMA) will be issued to you, as well as specific shipping
instructions, should you wish our factory to repair your ADC-8432. If required, a temporary
replacement module will be made available at a nominal charge. Any shipping costs incurred will be
the responsibility of you, the customer. All products shipped to you from Sierra Video Limited will be
shipped collect.
The Sierra Video Technical Support Department will continue to provide advice on any product
manufactured by Sierra Video Limited, beyond the warranty period without charge, for the life of the
equipment.