Guarantee and compensation, Trademark – RGBLink DXP V1616 User Manual User Manual
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DXP V1616 User Manual 3
Guarantee and Compensation
RGBlink provides a guarantee related to perfect manufacturing as part of
the legally stipulated terms of guarantee. On receipt, the purchaser must
immediately inspect all delivered goods for damage incurred during
transportation, as well as for material and manufacturing faults. Please
complain to RGBlink by written notice.
The period of guarantee begins from the date of transfer of risks, in the case
of special systems and software on the date of commissioning, at latest 30
days after the transfer of risks. In the event of justified notice of compliant,
RGBlink can repair the fault or provide a replacement at its own discretion
within an appropriate period. If this measure proves to be impossible or
unsuccessful, the purchaser can demand a reduction in the purchase price or
cancellation of the contract. All other claims, in particular those relating to
compensation for direct or indirect damage, and also damage attributed to
the operation of software as well as to other service provided by RGBlink,
being a component of the system or independent service, will be deemed
invalid provided the damage is not proven to be attributed to the absence of
properties guaranteed in writing or due to the intent or gross negligence or
part of RGBlink.
If the purchaser or a third party carries out modifications or repairs on goods
delivered by RGBlink, or if the goods are handled incorrectly, in particular if
the systems are commissioned operated incorrectly or if, after the transfer of
risks, the goods are subject to influences not agreed upon in the contract, all
guarantee claims of the purchaser will be rendered invalid. Not included in
the guarantee coverage are system failures which are attributed to programs
or special electronic circuitry provided by the purchaser, e.g. interfaces.
Normal wear as well as normal maintenance are not subject to the guarantee
provided by RGBlink either.
The environmental conditions as well as the servicing and maintenance
regulations specified in this manual must be complied with the customer.
Trademark
Brand and product names mentioned in this manual may be trademarks,
registered trademarks or copyrights of their respective holders. All brand
and product names mentioned in this manual serve as comments or
examples and are not to be understood as advertising for the products or
their manufactures.