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8 troubleshooting and customer service, Troubleshooting and customer service, 8troubleshooting and customer service – REMKO RKL 300 User Manual

Page 17

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8

Troubleshooting and customer service

The unit has been manufactured using state-of-the-art production methods and has been tested several

times to ensure that it works properly. If malfunctions should occur, please check the unit as detailed in the

list below. Please inform your dealer if the unit is still not working correctly after all the function checks have

been performed.

Fault description

Cause

Remedy

The unit does not start or switches

itself off.

Master switch off.

Switch on the main switch.

Power failure

Check voltage and if necessary

wait until turned on again.

Defective mains fuse

Arrange to have exchanged

Power supply defective

Repair by certified serv. centre.

Operational temperature range too

low or exceeded.

Observe operational tempera-

ture range 18 to 35 °C.

Internal reservoir full.

Empty reservoir.

The ambient temp. of the unit lies

outside the operating range (18 to

35 °C).

Do not operate the unit outside

the operating range.

The unit does not work or works at

reduced cooling capacity.

Exhaust air hose kinked, extended,

routed downwards or blocked.

Ensure that there is a clear

path for the exhaust air.

Filter contamination, inlet or outlet

blower openings blocked by foreign

bodies.

Clean filter.

Minimum clearances too small.

Observe minimum clearances.

Windows and doors open / heat

load was increased.

Close doors and windows /

reduce heat load.

Negative pressure in the installa-

tion room whilst the unit is oper-

ating with wall pass-through.

Balance out the pressure in the

installation room.

"Cooling" operating mode is not

used.

Use "AUTO, HI, MED or LO"

operating mode.

Unit will be switched by means of

the timer function.

Press "I / 0" key again.

Temperature setting too high.

Reduce temperature.

Overvoltage due to local lightning

strike.

Switch unit off and separate

from the power supply for 5

mins., then start anew.

The unit does not respond to the

infra-red remote control.

Batteries in the remote control are

empty or the distance to the

receiver is too great.

Insert new batteries / reduce

distance.

After battery exchange, incorrect

polarity of batteries.

Insert the batteries with the cor-

rect polarity. Observe marking.

Condensate discharge on unit.

Unit standing at an angle.

Stand vertically.

The stopper for the condensate

drain is not correctly inserted or is

damaged.

Insert stopper correctly or

replace if necessary.

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