Quintum Technologies Tenor Call Relay 60 - Manual (Page 48)

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Chapter 5: System Alarms
Valid Alarms
The following is a list of all alarm descriptions (text that appears in the Alarm Description field) for
all possible alarms the system can generate. In the generated alarm list, the alarm description
appears as part of the Description field.
Table 5-2 List of Valid Alarms
Severity
(appears as
part of severity
field)
Alarm Description
(text appears in desc field)
Definition
Critical Ethernet Disconnected Ethernet cable has been disconnected or Ethernet con-
nectivity has been lost.
Critical Call Handler not registered with Gate-
keeper The Call Handler process cannot be registered with the
Gatekeeper.
Critical Critical Software Error A software error has occurred that affects the operability
of the complete system.
Critical Call Relay 60 reset The unit has reset.
Critical Operational Code Missing Normal application code CPU is damaged.
Critical Configuration Data Missing Configuration via CLI is missing. Check the configura-
tion data and add the necessary information.
Critical Power Degrade Power supply is not working correctly.
Critical RADIUS Configuration Missing Appears when a RADIUS request is made and one or
more required configuration parameters are missing.
This alarm is cleared when the required RADIUS
parameters are configured via CLI.
Critical RADIUS Server Not Responding Appears when none of the configured RADIUS servers
respond.
This alarm is cleared when any of the RADIUS servers
responds or the RADIUS server is disabled via CLI.
Major Major Software Error A software error has occurred that affects system signal-
ing, interfaces, or other major operation.
Major File Missing in the File Server This alarm will be reported to the system when a partic-
ular voice prompt file is not found in the IVR Prompt
Server.
This alarm applies only to the system with enabled IVR
functionality.