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Digital Research Technologies DRSCAN36EPPR User Manual

Page 31

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into text and open the application for you. If you want

to perform OCR on a foreign language, you should first

choose OCR Setup from ScanOffix Pro’s File menu in

order to change dictionaries.

Q.

Is there a proper way to close the TWAIN screen or

ScanOffix Pro?

A.

Yes! To make sure your program doesn’t crash, be sure

to first close the TWAIN screen (a.k.a. Easy TWAIN

Module) and then close ScanOffix Pro.

Q.

Why does the scanned image always look so dark?

A.

You need to change the Gamma value. With the TWAIN

screen in front of you, click the Gamma curve button,

then click the Gamma value button. Drag the little black

square on the line curve to the left until the gamma

value is at about 1.80.

Q.

When I try to scan the software freezes up, or the whole

thing crashes. What should I do?

A.

First of all, try simply turning your computer off and on

again. If that doesn’t work, you may need to delete

some files. Go to your Windows directory and find the

file (not the folder!) Spot.ini, delete it, and re-start

Windows. If that doesn’t work then find the folder

C:\WINDOWS\TWAIN\SPOT\DATA and delete every file

inside that has the extension job (for example,

Spot00.job), and restart Windows.