beautypg.com

User code change event displays, System monitor event displays, User checkin event displays – DMP Electronics XR6 User Manual

Page 23: Request for service

background image

19

User Code Change Event Displays

This displays any addition, deletion, or change to a user code.

Display

Description

JONES RESIDENCE

User 9 added user 12 to the system.

9 ADD 12

Code Event Types - There are 3 event type you may see here:

ADD - User added

DEL - User deleted

CHG - User code or authority level has been changed

The user number added, deleted, or changed is on the left. The user
number of the person making the change is on the right.

System Monitor Event Displays

This displays any loss of the system's AC power or battery.

Display

Description

JONES RES IDENCE

An AC failure occurred on the system.

POWE R T ROUBLE

Press the

right Select key for the time.

System Monitor Event Types - There are 2 event types:

TROUBLE

RESTORE

System Monitor Event Names - There are 2 system monitors:

POWER - Problem with the AC power to the panel

BATTERY - Problem with a low battery. This could be due to the
battery exceeding its life expectancy. Call the service department
whenever you see a BATTERY TROUBLE display.

User Checkin Event Displays

This shows when a user selected the pager CHECKIN feature from
the User Menu. See page 11 for more information.

Display

Description

JONES RESIDENCE

User 11 selected the CHECKIN feature

CHECKI N 1 1

in the system's User Menu.

Request for Service

User Code Level: Master or Standard.

Function: Allows you to send a Request for Service request to the
central station when there is a problem on your system.

After the Display Events function in the keypad's User Menu, you'll
see the SERVICE REQUEST? display if it has been programmed for
your system. If this feature has been programmed, and you would like
to send a Request for Service report to the central station, press any
top row SELECT key while SERVICE REQUEST? is displayed. After
the Request for Service report has been sent, the keypad displays
REQUEST MADE for about four seconds. A service representative
will then call you and arrange for a service technician to be dispatched.

It there is a problem with the telephone line connected to the system,
you must contact our service department directly for assistance.

User Menu

This manual is related to the following products: