Cisco IP Phone 7942G User Manual
Page 55
Advanced Call Handling
Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)
Tips
•
When calling Mobile Voice Access, you need to enter the number you are call from in addition to
the PIN if any of the following are true:
–
The number you are calling from is not one of your remote destinations.
–
The number is blocked by you or your carrier (shown as “Unknown Number”).
–
The number is not accurately matched in the Cisco Unified Communications Manager
database; for example, if your number is 510-666-9999, but it is listed as 666-9999 in the
database, or your number is 408-999-6666, but it is entered as 1-408-999-6666 in the
database.
•
If you incorrectly enter any requested information (such as cellular phone number or PIN) three
times in a row, the Mobile Voice Access call disconnects, and you are locked out for a period of
time. Contact your system administrator if you need assistance.
Make a call from your
cellular phone
See
Placing a Call—Additional Options, page 17
.
Turn off Mobile Connect
from your cellular phone
1.
Dial your assigned Mobile Voice access number.
2.
Enter your cellular phone number (if requested) and PIN.
3.
Press 3 to disable Mobile Connect.
4.
Choose whether to turn Mobile Connect off for all configured
phones or just one:
–
All phones—Enter 2.
–
One phone—Enter 1 and enter the number you want to
remove as a remote destination, followed by #.
If you want to...
Then...