Greenheck MPX (472695) - Manual (Page 31)

NOTE: Unit is equipped with a phase loss/phase reversal control. If system does not start, check phase of
electrical supply.
The first step in troubleshooting a refrigeration circuit is to examine the DDC and digital scroll compressor
controller (if present) and see if there is a fault code. The next step is to check airflow conditions (e.g.
improper ductwork, atypical wet bulb / dry bulb, etc.). After these steps have been eliminated, proceed with
troubleshooting by following this guide.
Troubleshooting – Refrigeration Circuit
TROUBLESHOOTING NOTE
Before any components are changed on the
refrigeration system, the cause of the failure must be
identified. Further problems will exist unless the true
cause or problem is identified and corrected.
IMPORTANT
Do not release refrigerant to the atmosphere! If
required service procedures include the adding or
removing of refrigerant, the service technician must
comply with all federal, state and local laws. The
procedures discussed in this manual should only be
performed by a qualified EPA Certified Technician.
Symptom Possible Cause Corrective Action
Compressor
will not run
or does not
start
Open disconnect switch or circuit
breaker.
Close switch and/or breaker.
Compressor contactor not closing.
Check voltage to contactor coil, transformer, slave
relay, system. Replace parts as necessary.
Blown fuse or tripped breaker.
Check for reason and repair. Replace fuse after
correcting problem.
Low line voltage.
Check line voltage. If more than 10% from compressor
marking, correcting is necessary.
Compressor motor protector open.
Motor thermal protector automatically resets. Allow
time (2 hours) for compressor to cool down so
protector will reset. Restart and check for reason
overheat occurred.
Compressor defective.
Check motor for open circuit, short circuit, grounded
windings, or burn out. Compressor may be seized;
check refrigerant. If necessary, replace compressor.
High or low pressure switch open
or defective.
If manual reset (high pressure), reset switch. (Switch
opens at 600 psi and will not reset above 420 psi for
R-410A).
If auto reset (low pressure) does not reset and
everything else is okay, replace switch.
Open room thermostat or control.
(No cooling required). Check room temperature. If temperature is proper, wait
for thermostat to close.
Loose wiring. Check all wire terminals and tighten as necessary.
Compressor
starts but
cuts out on
low pressure
Low pressure
switch
activates at
50 PSIG
Low or loss of refrigerant charge. Check refrigerant pressures.
Airflow restricted.
Check for dirty evaporator coil, dirty filters, dampers
closed, iced evaporator coil, improper belt, check
motor amps, check duct design.
Restriction in refrigerant line.
Check refrigerant pressure, check and adjust thermal
expansion valve. If not functioning properly, check for
pressure drop across the filter drier.
Defective low pressure switch. Replace.
Always have a completed Pre Start-Up Checklist, Unit Start-Up Checklist and Optional Accessories Checklist prior to
requesting parts or service information.
31 Model MPX Make-Up Air Unit
®