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Troubleshooting – Greenheck DG / DGX with Direct Spark (470652) User Manual

Page 32

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Direct Spark Ignition Make-Up Air

32

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Water Wizard™ — Improper Water Supply

Troubleshooting

1. Adjust the Manual Supply Valve

Adjust the manual supply valve (refer to Start-Up, Water
Wizard™). If the recommended water pressure does not
provide enough water, increase the pressure until the
desired water supply is achieved. If the recommended
water pressure provides too much water, decrease
the water pressure until the desired water supply is
achieved.

NOTE

If the water supply is too low, the media will
continuously appear dry.

NOTE

If the water supply is too high, the media will be
saturated and excessive water will be draining from
the sump tank.

NOTE

Some water drainage is desired to keep the media
flushed, but it should be minimized to utilize the Water
Wizard.

CAUTION

Only proceed to Steps 2 and 3 if Step 1 does not
correct the problem.

Program Display

NOTE

Changing the On Time Factor by (1) will change the
water supply by approximately 3%.

IMPORTANT

The Enter key must be pressed to save the new On
Time Factor.

4. Exit Program Mode

After 15 seconds of idle time the controller will
automatically exit Program Mode

2. Enter Program Mode

Press and hold the Enter
key for three seconds

to enter Program Mode. The
display will read “Pro” when
Program Mode is active.

3. Adjust the On Time Factor

While in the Program
Menu, use the Up and
Down keys to navigate
through the menu
options until “ont” is
displayed.

With “ont” displayed, press the Enter key to access the
setting.

With the setting displayed, use the Up and Down keys
to adjust the setting as needed.

Increase the factor to increase the water supply or
decrease the factor to decrease the water supply.

Press the Enter key to save the new On Time Factor and
return to the Program Menu.

On Time Factor Display