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Software upgrade, Firmware upgrade through tftp/http/https – Grandstream GXW410x User Manual User Manual

Page 28

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Grandstream Networks, Inc.

GXW410x User Manual

Page 28 of 32

Firmware Version 1.4.1.5 Last Updated: 5/2014

SOFTWARE UPGRADE


Software upgrade can be done via either TFTP or HTTP. The corresponding configuration settings are in
the ADVANCED SETTINGS configuration page.

FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS


To upgrade via TFTP or HTTP/HTTPS

, the “Firmware Upgrade and Provisioning upgrade via” field needs

to be set to TFTP HTTP or HTTPS, respectively.

“Firmware Server Path” needs to be set to a valid URL

of a TFTP or HTTP server, server name can be in either FQDN or IP address format. Here are examples
of some valid URL.

e.g. firmware.mycompany.com:6688/Grandstream/1.4.1.5
e.g. firmware.grandstream.com


NOTES:

 Firmware upgrade server in IP address format can be configured via IVR. Please refer to the

CONFIGURATION GUIDE section for instructions. If the server is in FQDN format, it must be set
via the web configuration interface.


 Grandstream recommends end-user use the Grandstream HTTP server. Its address can be found

at

http://www.grandstream.com/support/firmware

. Currently the HTTP firmware server address is

firmware.grandstream.com. For large companies, we recommend to maintain their own TFTP/
HTTP/HTTPS server for upgrade and provisioning procedures.


Once a “Firmware Server Path” is set, user needs to update the settings and reboot the device. If
the configured firmware server is found and a new code image is available, the GXW410x will
attempt to retrieve the new image files by downloading them into the GXW410x

’s SRAM. During

this stage, the GXW410x

’s LEDs will blink until the checking/downloading process is completed.

Upon verification of checksum, the new code image will then be saved into the Flash. If
TFTP/HTTP/HTTPS fails for any reason (e.g. TFTP/HTTP/HTTPS server is not responding, there
are no code image files available for upgrade, or checksum test fails, etc), the GXW410x will stop
the TFTP/HTTP/HTTPS process and simply boot using the existing code image in the flash.

 Firmware upgrade may take as long as 15 to 30 minutes over Internet, or just 5 minutes if it is

performed on a LAN. It is recommended to conduct firmware upgrade in a controlled LAN
environment if possible.

Grandstream’s latest firmware is available

http://www.grandstream.com/support/firmware

.

Overseas users are strongly recommended to download the binary files and upgrade
firmware locally in a controlled LAN environment.

 Alternatively, user can download a free TFTP or HTTP server and conduct local firmware upgrade.

A

free

windows

version

TFTP

server

is

available

for

download

from

http://support.solarwinds.net/updates/New-customerFree.cfm

. Our latest official release can be

downloaded from http://www.grandstream.com/firmware.htm.



Instructions for local firmware upgrade:

1. Unzip the file and put all of them under the root directory of the TFTP server.
2. Put the PC running the TFTP server and the GXW410x device in the same LAN segment.
3. Please go to File -> Configure -> Security to change the TFTP server's default setting from

"Receive Only" to "Transmit Only" for the firmware upgrade.

4.

Start the TFTP server, in the phone’s web configuration page