Troubleshooting – GAI-Tronics 69255-001 Page/Party Interface PCBA User Manual
Page 8

Pub. 42004-608L2B
69255-001 Page/Party
®
Interface PCBA
Page: 8 of 10
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Troubleshooting
Status/Message Meaning
Suggested
Action
On-Line LED does
not illuminate
1. Power is not applied
to the card
• Verify power is applied to the card rack
• Verify the PPI is properly seated in the card rack
• Call for service
2. A component failure
has occurred
• Replace the PPI with a spare
• Call for service
3. Card is not in the
configuration
• Verify the proper Card Address and PCBA ID
settings on the PPI
• Verify proper MCU configuration
• Call for service
RTS LED does not
flash
1. No external devices
are configured
• Verify proper MCU configuration
• Call for service
2. A component failure
has occurred
• Replace the PPI with a spare
• Call for service
EOL Fault LED is
illuminated
The End-of-Line (EOL)
station is not reporting
• Verify the connection between the PPI and the P2
connector
• Verify the connection between the P2 connector
and the external module
• Verify power is applied to the external module
• Verify the EOL station is installed
• Verify the proper MCU configuration
• Call for service
GND Fault LED is
illuminated
A conductor on the page
line or Party Line 1 is
grounded
• Identify which conductor is grounded, by
measuring the resistance to ground of each
conductor. Then, remove ground from the
associated conductor.
• Call for service
No audio in the
zone
1. The audio path is
impaired.
• Verify the connection between the PPI and the P2
connector
• Verify the connection between the P2 connector
and the affected zones
• Call for service
2. MCU configuration is
not correct.
• Verify the proper MCU configuration
• Call for service
Receiver sidetone is
high.
The page line balance
needs adjustment
• Adjust the Page Balance
• Call for service
Monitored audio
levels are low.
The monitor level needs
adjustment.
• Check the Monitor Receive jumper settings (J9 and
J10).
• Increase the Monitor Level adjustment
• Call for service