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10 microsoft’s volume shadow copy service (vss), 11 encryption, Better edge backup v5.2 – Deonet Backup Solutions 5.2.7.0 User Manual

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Better Edge Backup v5.2

User Guide

Copyright © 2008, Better Edge Technology, Inc. All Rights Reserved.

Page 29 of 121

(September 16, 2008)

your changes, just press the [Save Setting] button on the toolbar.

5.10 Microsoft’s Volume Shadow Copy Service (VSS)

Microsoft Volume Shadow Copy Service (VSS) allows you to backup files that are exclusively opened. Without VSS,
you will get the error message “The process cannot access the file because another process has locked a portion of
the file” if you are trying to backup a file that is exclusively opened (e.g. Outlook PST file).

Please note that VSS is only available on Windows XP / 2003 and you must have administrative privileges to start
the VSS service on a computer. Also VSS will only work if at least one of your partitions is formatted using NTFS.

If you are running Windows 2003, please install the Windows 2003 VSS hot fix available in

http://support.microsoft.com/default.aspx?scid=kb;en-us;887827

before running VSS.

If you are running into problems with VSS running on Windows XP / 2003, Microsoft's recommendation is to try
re-registering the Volume Shadow Copy Service again. Simply run the script [Better Edge Backup
Home]\bin\RegisterVSS.bat to do so.

For more information, please take a look at the following page for a technical introduction to Volume Shadow Copy
Services (VSS):

http://technet2.microsoft.com/windowsserver/en/library/2b0d2457-b7d8-42c3-b6c9-59c145b7765f1033.mspx

5.11 Encryption

Before your files are sent to the Offsite Backup Server, all your files are compressed and encrypted using your
choice of encryption algorithm, mode and key. The following table explains all encryption parameters available
within a backup set.

Note:
Encryption settings are set at backup set creation time and cannot be modified. You need to create a new backup
set if you want to change your encryption settings for a backup set.

Parameter

Description

Encryption Algorithm It defines the encrypting algorithm used to encrypt your backup files. There are