Replacing the ignitor battery troubleshooting – Fire Magic Aurora Single Sideburner Slide-in 3279 Series User Manual
Page 21

21
PROBLEM
POSSIBLE CAUSE
CORRECTION
Ignition system
failure
1) Improper air shutter adjustment
1) Adjust air shutters.
2) Ignition wire disconnected
2) Replug wires into generator.
3) Low gas pressure
3) Have gas company check the
operating pressure at the unit.
4)
Dead battery
4)
Replace battery.
Insuffi cient heat
1) Improper air shutter adjustment
1) Adjust air shutters.
2) Using propane orifi ce for natural gas 2) Change orifi ces.
3) Low gas pressure/fl ame (natural)
3) Have gas company check the
operating pressure at the unit.
4) Low gas pressure/fl ame (propane)
4) Refill propane tank, or reset
propane tank safety*: Shut off all 
valves (including propane tank) and 
follow lighting instructions exactly.
Uneven heating
1) Burner ports partially blocked by debris 1) Remove burners and clean out ports.
2) Small spiders or insects in burner
2) Inspect burners for spider webs or
other debris that may block gas fl ow.
Burner goes out on
LOW
1) Va l v e “ L o w ” s e t t i n g n e e d s
adjustment
1) Light burner on HIGH, immediately
tur n to LOW setting. Remove 
knob from valve and using a small 
flat screwdriver, slowly turn the 
adjustment screw in the stem, 
a little at a time (30° to 45°), in 
either direction, until the fl ame is 
approximately 
1
/
4
” in height from
burner ports.
Rotisserie noisy
1) Rotisserie out of balance
1) Adjust counterbalance.
If you have trouble with the unit, please use this list to identify the problem. By trying one or more of the 
solutions to the possible cause, you should be able to solve the problem. If this list does not cover your 
present problem, or if you have other technical diffi culties with the unit, please contact your local dealer.
Note: *Propane tanks are equipped with a safety shutdown device that may cause low or no gas/fl ame at the
burners if operating and lighting instructions are not followed exactly. If you suspect the propane tank 
safety shutoff is in effect, shut off all burner control valves and the propane tank valve. Then read and 
follow the LIGHTING INSTRUCTIONS exactly. Lighting instructions are located in the owner’s manual. If 
the problem persists, continue troubleshooting, or contact your local dealer or distributor for assistance.
To replace the 9V battery powering the ignitors, pull out the 
battery holder located on the outside of the control panel. 
It may be necessary to lift the drawer up slightly before it 
will pull out. Disconnect the battery from the connector and 
replace it connecting the new battery and closing the drawer 
(see Fig. 21-1).
Fig.
21-1
REPLACING THE IGNITOR BATTERY
TROUBLESHOOTING
