Drake SCT4860 8PSK Sat-1024QAM Cable Transcoder - Manual (Page 18)

18 If You Need To Call For Help (continued)
if the unit is out of warranty, use one of the following methods for return shipment:
1) you designate billing to American express, ViSA, masterCard or Discover card;
2) you prepay the service charges with a personal check, or
3) you specify some other method of return and payment.
When calling, the technician can estimate the repair charges for you over the phone. this is another good reason
to call before sending a unit in for repair.
typically, equipment is repaired in five to ten working days after it arrives at R.L. DRAKe if we have all the
facts. if we must call you, it may take longer. R.L. DRAKe is not responsible for damage caused by lightning,
nonprofessional alterations, “acts of God”, shipping damage, poor storage/handling, etc. R.L. DRAKe will make
note of any shipping damage upon receipt.
you will need to send proof of purchase to receive warranty service. typically, a copy of the invoice from an R.L.
DRAKe dealer will suffice. the warranty is for the original owner only and is not transferable.