Dnp50 im v002 20140106 p23, Appendix: faq – Drake DNP50/DNP50 AVW Network Media Player User Manual
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Local storage
4GB on‐board flash memory (up to 1.8 hrs of 5 Mbps high def. video)
SD card expansion slot
Accessories
3.5mm‐RCA AV cable
Ethernet cable
As DNP50 AVW:
Wi‐Fi antenna
RS‐232 adapter
3.5mm‐RCA AV cable
3.5mm‐Component cable
Power requirement
12V 1.5A DC
Power consumption* 9.6 watts max
Environmental
Operating temperature: 0 – 40° C / 32 – 104° F
Humidity: 5 – 85% @ 40° C / 32 – 104° F non‐condensing
Dimensions
183 x 115 x 29mm (7.3 X 4.5 X 1.1 inches)
Weight
0.70kg
1.54lbs
Safety
UL‐approved AC adapters
Certifications
CE/FCC
Warranty
One‐year limited parts & labor
7. Appendix: FAQ
What video format can I play?
Video files encoded in MPEG‐4 AVC up to 1920x1080 resolutions and bitrates should play perfectly. If a certain
video is not played as scheduled, or if it plays poorly, please search the support site for “transcode” instructions.
The signboard is placed near my Wi‐Fi access point, yet the connection is unreliable.
Wi‐Fi appliances in general should be placed 10 feet (3 meters) from the Wi‐Fi access point for reliable operation.
Try relocating the access point further away from the signboards to improve connection.
What can I do about the gap between video and video?
V
ideo gaps (blank screen) occur before and after each video are played. To minimize the gap, avoid back to back
video programming by scheduling an image between each video.
If both Ethernet & WiFi are connected, which one will take precedence?
If both connections are available, WiFi will be used.
What is the maximum file size for a single video file?
The maximum video file size for the DNP50 / DNP50 AVW is 2GB. We recommend reserving a safety margin to
avoid exceeding the limit (i.e. limiting files to 1850MB).
What should I do if I forgot my password?
Please perform a factory reset.
Use the S/W RESET button located at the back of the media player to restore factory settings. This will also clear
the player’s password.
How do I manage the playback of contents?
The media appliance is designed to be interoperable with leading 3
rd
party management software solutions or via
SMIL open standard commands.
Could the player display Flash or Microsoft PowerPoint presentations?
The player features limited PowerPoint support, but not Flash support.
While PCs can play many formats with varying degrees of success, RISC‐based media players are designed to
reliably play specific video formats (see spec for details). While Microsoft PowerPoint native files cannot play
directly on a RISC‐based player, the file can be converted (i.e. Adfotain Manager Express) into an image format to
be played as an image slideshow.