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Troubleshooting – DNF Controls ST420-PTV User Manual

Page 9

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ST420 –PTV Shotbox for ParkerVision Protocol

9

8. TROUBLESHOOTING


Symptom Problem Solution

All the switches are RED

No communication with any
cameras or the Shot Director

Check the RS232 cable between
the ST420 and the Shot Director.
Check the RS485 connection
between the Shot Director and
Cameras.

Some of the switches 1 – 16 are
DARK

No communication with a
particular camera

Check the RS485 connection
between the Shot Director and
Cameras.
Check the “Camera Select” menu
options to define if there are
cameras selected that are not part
of the network.

The recalled switch is RED

There was an error recalling the
switch

Check if the preset assigned to
the switch exists on a Shot
Director.
Check if there are any cameras in
the preset that are not part of the
network or are not connected to
the Shot Director.