Devolo dLAN TV Sat PC - Manual (Page 25)

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Initial use 25
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devolo dLAN TV Sat PC
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No stations are found during the channel search.
ቢ The satellite antenna is not aligned correctly. Check the installation, for
example using a regular receiver and a television.
ባ Check the coax cable between the LNB of the antenna and the dLAN TV Sat
Tuner.
ቤ A firewall blocks transmission of data between the dLAN TV Sat Tuner and
the computer. If using a firewall other than the built-in Windows firewall
(e.g. in the network), make sure that ports 51793 to 51796 (UDP) are ena-
bled.
The picture is jerky or has interference.
ቢ Check that the antenna is pointed towards the satellite correctly.
ባ Depending on the satellite, you may be in the fringe area of the satellite's
coverage, in which reception is weaker.
ቤ Depending on the antenna size and quality, the weather (e.g. drizzle) can
have a negative effect on reception.
Reception of HD stations (DVB- S2) stutters, though all other stations
are received properly.
ቢ The dLAN LED on the power supply of the dLAN TV Sat Tuner should be illu-
minated in green. If this control lamp is illuminated in orange or red, the
throughput level in the dLAN is not sufficient.
ባ Test the throughput (e.g. using devolo Informer). For interference-free
reception of a DVB-S2 channel, the throughput should be at least 16 Mbps.
ቤ Check the alignment of the antenna and readjust it if necessary.
ብ The effects of inclement weather can impair reception. If, for example,
reception is bad only when it rains, it may help to use a larger satellite
antenna.
The remote control does not work.
ቢ The remote control provided is Windows compatible. For operation in Mac
OS X, you can use the Apple Remote control.
ባ Check whether the infrared receiver fits tightly in one of the computer's
available USB ports.