Daktronics AB-1600-1.5,2.5 - Manual (Page 71)

Maintenance & Troubleshooting 4-29
Weather Stripping, Pile HS-1149
Vertical Shift Board 0P-1176-0009
Thermostat Assy. 0A-1176-0024
Tool Kit (includes the following items) 0A-1195-0037
Screwdriver TH-1050
Lamp Voltage Tester 0P-1195-0003
Lamp/Lens Extractor 0A-1195-0038
Electrical Contact Cleaner & Lubricant, 8 oz. Jar CH-1019
Electrical Contact Cleaner, Spray Can CH-1015
0.032 Feeler Gauge 0M-69133
2-foot, 20-position cable (from VSR to VSR) 0A-1000-0016
3-foot, 20-position cable (from LR to VSR) 0A-1000-0018
5-inch, 20-position cable (module to VSR) W-1356
12-inch, 20-position cable (8x4 module to 8x4 module) W-1357
18-inch, 20-position cable (8x8 to 8x8 and 8x16 to 8x16) W-1387
4.16 Daktronics Exchange/Repair & Return Programs
To serve customers’ repair and maintenance needs, Daktronics offers both an exchange and a repair
and return program. The exchange program reduces down time by providing timely replacement of
key components. Daktronics provides this service to qualified customers who follow the program
guidelines explained below. It is our pleasure to provide this service to ensure you get the most from
your Daktronics products. Please call our Help Desk (1-877 / 605-1114) if you have any questions
regarding the exchange program or any other Daktronics service.
When you call the Daktronics Help Desk, a trained service technician will work with you to solve the
equipment problem. You will work together to diagnose the problem and determine which exchange
replacement part to ship. If, after you make the exchange, the equipment still causes problems, please
contact our Help Desk immediately.
If the replacement part fixes the problem, package the defective part in the same packaging the
replacement part arrived in, fill out and attach the enclosed UPS shipping document and RETURN
THE PART TO DAKTRONICS. (You may use the same box and packing the exchange part was
sent in.) This will speed up the transaction and alleviate confusion when the failed component arrives
at Daktronics. (Daktronics expects immediate return of the exchange part if it does not solve the
problem.) For most equipment, you will be invoiced for the replacement part at the time it is shipped.
This invoice is due when you receive it.
Daktronics reserves the right to refuse equipment that has been damaged due to acts of nature or
causes other than normal wear and tear.
If the defective equipment is not shipped to Daktronics within 30 working days from the invoice date,
it is assumed you are purchasing the replacement part and you will be invoiced for it. This second
invoice represents the difference between the exchange price and the purchase price of the equipment.
This amount is due when you receive the second invoice. If you return the exchange equipment after
30 working days from invoice date, you will be credited for the amount on the second invoice minus a
restocking fee.
To avoid a restocking charge, please return the defective equipment within 30 days from the
invoice date.