Daktronics AF-3700-20 RGB - Manual (Page 43)

Diagnostics and Troubleshooting 33
Temperature problems
(For displays with a temperature sensor installed.)
Showing the current temperature on the display
1. Open the Venus 1500 Message Studio.
2.
Choose FileÆ New if the temperature will be part of a new message or FileÆ Open if
this will be added to a current message.
3.
Open the message field and click Data Fields at the top.
4. Choose Temperature.
5.
Select the desired format. The field is now in the message.
6.
Send and run the message and the temperature will now be shown.
Note: The temperature sensor must be correctly installed before a current temperature can be
shown.
Temperature shown is too high or too low
The temperature on the display can be adjusted either up or down to become more accurate.
1.
Open the Venus 1500 Display Manager and click Diagnostic Control.
2.
Click on the name of this display under the Display List.
3. To the right of the Set Temperature Offset button, use the slider bar to adjust the
temperature being shown. The change made will be shown next to the bar. The range is
±9°C. (1°C=1.8°F).
4.
Once the adjustment is made, click Set Temperature Offset to send this change to the
display.
Note: Repeat these steps for each primary display that shows the temperature.
Temperature always reads –196F/-127C degrees
• Check the temperature sensor cable connections.
• Look for bent pins on connectors.
• Check that the temperature sensor is set to address 1.
• Make sure the sensor has power by checking that the LED is blinking.
• Replace the temperature sensor.
Testing displays
Start and stop the test pattern
1.
Open the Venus 1500 Display Manager and click Diagnostic Control.
2.
Click on the name of the chosen display under the Display List, then choose Cycle All for
the complete sequence or use the arrow to choose the specific test to be shown. Click
Start Test.
3.
Once testing is finished, click on the name of the display, then click Stop Test.
Note: This procedure must be done for each primary display being tested.
Before calling for help
Steps to take before calling Daktronics Customer Service
1.
Turn off the power breaker switch. Wait a few minutes and turn it back on. Have
someone watch the display(s) to make sure that the initialization sequence runs.
2.
Once the sequence is complete, try to communicate with the display.
3.
Check the Communication and Troubleshooting sections of this manual.
4.
Call the service technician or Daktronics Customer Service at 866-343-3122.
Note: It is helpful to be sitting at the control computer while talking with the service
technician.