Daktronics Galaxy AF-3400 20 mm Monochrome/RGB Double-face Displays - Manual (Page 56)

Exchange and Repair Program 48
Repair & Return Program
For items not subject to exchange, Daktronics offers a Repair & Return Program. To send a part for
repair, follow these steps.
1.
Call or fax Daktronics Customer Service:
Phone: 866-343-3122
Fax: 605-697-4444
2.
Receive a Return Materials Authorization (RMA) number before shipping.
This expedites repair of your component.
3. Package and pad the item carefully to prevent damage during shipment.
Electronic components, such as printed circuit boards, should be placed in an antistatic bag
before boxing. Daktronics does not recommend Styrofoam peanuts in packaging.
4. Enclose:
• your name
• address
• phone number
• the RMA number
• a clear description of symptoms
Shipping Address
Daktronics Customer Service
PO Box 5128
201 Daktronics Dr.
Brookings, SD 57006