Comtech EF Data RCU108 - Manual (Page 4)

Warranty Policy RCU108 1:8 Protection Switch
TM066 - Rev. 1 iii
Radyne for the unit or product or service furnished or to be furnished, as the case may be, which is the
subject of claim or dispute.
Statements made by any person, including representatives of Radyne, which are inconsistent or in conflict
with the terms of this warranty, shall not be binding upon Radyne unless reduced to writing and approved
by an officer of Radyne.
WARRANTY REPAIR RETURN PROCEDURE
Before a warranty repair can be accomplished, a Repair Authorization must be received. It is at this time
that Radyne will authorize the product or part be returned to the Radyne facility or if field repair will be
accomplished. The Repair Authorization may be requested in writing or by calling:
RADYNE CORPORATION
5225 South 37th Street
Phoenix, Arizona 85040 (USA)
ATTN: Customer Support
Phone: (602) 437-9620 Fax: (602) 437-4811
Any product returned to Radyne for examination must be sent prepaid via the means of transportation
indicated as acceptable to Radyne. Return Authorization Number must be clearly marked on the shipping
label. Returned products or parts should be carefully packaged in the original container, if possible, and
unless otherwise indicated, shipped to the above address.
NON-WARRANTY REPAIR
When a product is returned for any reason, Customer and its shipping agency shall be responsible for all
damage resulting from improper packing and handling, and for loss in transit, not withstanding any defect
or nonconformity in the product. By returning a product, the owner grants Radyne permission to open and
disassemble the product as required for evaluation. In all cases, Radyne has sole responsibility for
determining the cause and nature of failure, and Radyne's determination with regard thereto shall be final
.