Ribbon cartridge problems – Compuprint SP40 User Manual
Page 50
46
R
R
i
i
b
b
b
b
o
o
n
n
C
C
a
a
r
r
t
t
r
r
i
i
d
d
g
g
e
e
P
P
r
r
o
o
b
b
l
l
e
e
m
m
s
s
The following table is useful to identify and solve print quality problems.
Problem Cause
Solution
Fading print
The ribbon is not fed
Check that the ribbon is correctly inserted (see
“
Installing the Ribbon Cartridge
”.
Turn the ribbon tension knob to verify, that the
ribbon is not blocked.
If the problem is not solved, change the ribbon
cartridge.
The ribbon is used up or torn
Change the ribbon cartridge.
The printer does not
print
The ribbon cartridge is not an
original Compuprint cartridge.
The printer checks the inserted cartridge, to
avoid damaging the print head assembly due to
incorrect ribbon feeding.
Insert an original Compuprint ribbon cartridge.