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Broadata Communications 250E Series User Manual

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BCI 250E/260E User’s Manual
Broadcast Quality Video/Audio/Data Transport System

Broadata Technical Support, (800) 214-0222

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6.0 SERVICE PROCEDURE

6.1 Replacement Policy

Standard products found defective on arrival (DOA) will be
replaced, based on availability. Please call Customer Service
at 800-214-0222 for information.

6.2 Return/Repair Service

The 250E/260E System contains no user serviceable
components. If you have a problem with your unit, please contact
the Customer Service Department. To facilitate our return/repair
processing please contact Broadata Communications, Inc. to
obtain a Return Material Authorization (RMA). Please include
the following information:

Product model number

Serial Number

Complete description of problem

Hardware installation description

Broadata Communications, Inc.

2545 West 237th Street, Suite K

Torrance, CA 90505

1-800-214-0222

(310) 530-1416

(310) 530-5958 (Facsimile)

e-mail: [email protected]

Website: www.broadatacom.com

This manual is related to the following products: