BECKHOFF C9900-G0xx - Manual (Page 25)

Appendix
C9900-G0xx 23
7 Appendix
7.1 Service and support
Beckhoff and their partners around the world offer comprehensive service and support, making available
fast and competent assistance with all questions related to Beckhoff products and system solutions.
7.1.1 Beckhoff's branch offices and representatives
Please contact your Beckhoff branch office or representative for local support and service on Beckhoff
products!
The addresses of Beckhoff's branch offices and representatives round the world can be found on her
internet pages:
http://www.beckhoff.com
You will also find further documentation for Beckhoff components there.
7.2 Headquarters
Beckhoff Automation GmbH
Eiserstraße 5
33415 Verl
Germany
Phone: + 49 (0) 5246/963-0
Fax: + 49 (0) 5246/963-198
E-mail: [email protected]
7.2.1 Beckhoff Service
The Beckhoff Service Centre supports you in all matters of after-sales service:
 on-site service
 repair service
 spare parts service
 hotline service
Hotline: + 49 (0) 5246/963-460
Fax: + 49 (0) 5246/963-479
E-mail: [email protected]
If servicing is required, please quote the project number of your Industrial PC.
7.2.2 Beckhoff Support
Support offers you comprehensive technical assistance, helping you not only with the application of
individual Beckhoff products, but also with other, wide-ranging services:
 world-wide support
 design, programming and commissioning of complex automation systems
 and extensive training program for Beckhoff system components
Hotline: + 49 (0) 5246/963-157
Fax: + 49 (0) 5246/963-9157
E-mail: [email protected]