Avery Dennison Pathfinder 6057 Quick Reference - Manual (Page 8)

8-EN
Clearing Supply Jams
1.
Turn off the printer.
2.
Open the supply cover and remove the supplies.
3.
Hold the printer upright and gently press down on the label
deflector.
4.
Carefully remove any jammed supply and close the deflector.
Do not
pull the jammed supply out through the front of the
label deflector. Do not use sharp objects to remove jammed
supplies.
5. Reload the supplies and close the label deflector.
T r o u b l e s h o o t i n g
This section lists some common problems and their solutions.
Problem Solution
Printer does not print. Switch to a fully-charged battery.
Load the supply correctly.
Clean the printhead.
Printer does not feed. Switch to a fully-charged battery.
Load the supply correctly.
Check the platen roller for jammed
labels.
Close the supply cover completely.
Print has voids or is too
light.
Load the supply correctly / Check for
damage.
Close the supply cover completely.
Switch to a fully-charged battery.
Clean the printhead.
Printer partially prints and
fails to respond to the
keypad or trigger.
Re-load the supply or load new supplies.
Clear any supply jams.
Clean the printhead.
Switch to a fully-charged battery.
Scanner does not scan a
bar code.
Alter the scan angle and distance.
Clean the scanner window or move to a
more dimly lit area.
Scan a bar code you have previously
scanned correctly.
Check bar code for voids.
Run a scan test.
Display does not turn on. Switch to a fully charged battery/Make
sure power is on.
Printer and display locks
up.
Press and hold the power button until
the printer shuts down, then turn it back
on.