Removing usb drivers (64-bit vista) – ARRIS WBM750 User Guide User Manual

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4 Click the OK button.

The Remove utility displays the following message:

5 Leave the CD in the drive, reconnect the Wideband Cable Modem, and install

the USB driver as appropriate for your operating system.

Removing USB Drivers (64-bit Vista)
Follow these steps to uninstall the 64-bit USB driver, if necessary.

1 If you no longer have the USB driver, download the zipped Vista USB driver

from the ARRIS website at the following link:

2 If necessary, unzip the files to a directory that can be accessed for the unin-

stallation.

3 Connect the USB cable between the Touchstone Cable Modem or Wideband

Cable Modem and personal computer running Vista.

4 Open the directory created in step 2 (or during the original driver installa-

tion, if you kept it).

5 Locate the file remove.exe.
6 Right-click on the remove.exe file, and select Run as administrator from

the drop-down menu. Enter the administrator password, if prompted.

7 Follow the instructions as prompted to remove the driver.

Touchstone WBM750 Wideband Cable Modem User’s Guide