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TEKVOX MMX88 Matrix Switcher User Manual

Page 39

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Modular Matrix Switcher 8x8 (with Audio)

34

Cannot control the device
by control device (e.g. a
PC) through RS232 port

Wrong RS232
communication parameters

Type in correct RS232
communication
parameters.

Broken RS232 port

Send it to authorized
dealer for checking.

Cannot control the device
by front panel buttons while
can control it through
RS232 port

The front panel buttons are
locked

Send command 50605% to
unlock the front panel
buttons.

Cannot control the device
by RS232 / IR remote /
front panel buttons

The device has already
been broken.

Send it to authorized
dealer for repairing.


If a problem persists after following the above troubleshooting steps, seek further help
from an authorized dealer or technical support.

This manual is related to the following products: