KBC Networks WES User Manual
Page 16

Wireless Ethernet PtP & MP System Operations Manual
 
WES PRODUCT SPECIFICATIONS 
For product improvement, design and specifications are subject to change without notice. 
 
RF MODULES (CONTINUED)
ENVIRONMENTAL 
Humidity 
95% non-condensing
Operating Temperature
-40⁰ C to +80⁰ C (-40⁰ F to + 180⁰ F)
802.11b:
-95dB@1Mbps, -94dB@2Mbps, [email protected], 
-90dB@11Mbps 
802.11g:
-90dB@6Mbps, -89dB@9Mbps, -87@12Mbps, 
-85dB@18Mbps, -82dB@24Mbps,-79dB@54Mbps 
POWER INJECTION MODULE (PIM) 
 
MECHANICAL 
Physical 
Plastic housing, not weatherproof
Dimensions
2.6” x 2.6” x 1.1”
Weight
2.5 oz
Interface
2 – RJ-45 LAN Port connectors
 
POWER 
Voltage In 
12-20 VDC, not 802.3af compliant
Power Method
mid-span compliancy
Power Indicator
Green on/off LED
Connector
DC Jack for barrel type connector, 2.5 mm x 5.5 mm center 
positive 
 
ENVIRONMENTAL 
Operating Temperature 
-40⁰ C to +80⁰ C
Humidity
non-weatherproof, must be housed
 
Warranty 
 
2 YEAR LIMITED WARRANTY (SEE PAGE 24 FOR DETAILS) 
 
 
 
 
 
 
 
 
 
 
 
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Wireless Ethernet PtP & MP System Operations Manual
 
TROUBLE-SHOOTING 
Problem
Suggestion
No link activity
- No power from connected device. Make sure the connected 
Ethernet/IP device is powered. 
- Check all cables and connectors. 
- Make sure the cable run between the WEM and Ethernet 
device is no longer than 100 meters. 
- Verify cable connection “P+Data Out” to WEM 
- Check cable type and configuration (as detailed on page 8) 
 
Problem 
Suggestion
No signal level LED 
or flashing signal 
level LED 
- Check line-of-sight of the WEMs. Verify the WEMs are aimed 
properly. You should have clear, wide-open line of sight between 
the WEM modules. 
- Try a different frequency and cycle power. 
- Verify sufficient voltage into each PIM. 
- If MP Host, the green LED should flash (see page 5) 
 
Problem 
Suggestion
All three solid LEDs 
but no video 
- Check video at the camera 
- Check wiring into encoders or decoders 
- Try a different frequency and cycle power. 
- Connect one WEM directly into a PC or laptop and verify that 
the IP address is accessible. Check the other WEM(s) the same 
way, then verify that each IP address is accessible over the 
wireless link into a PC/laptop. 
- Verify the connected Ethernet/IP device is configured correctly. 
If in use, encoders and decoders must be paired up correctly. 
 
Problem 
Suggestion
Video drops in and 
out; recovers on its 
own 
- Weak signal strength (check rate and RSSI from “Client List” in 
the Host GUI interface). 
- Realign antennas. Make sure alignment is done in an “up/down” 
& “left-to-right” format in very small increments. Align up or 
down until the strongest RSSI (KBC recommends at least a 20 or 
above number for RSSI). Then tighten the mounting. Then move 
left/right in order to achieve the highest RSSI and a stable 54 
rate. 
 
Problem 
Suggestion
Low RSSIs (signal 
strengths) 
- Try another frequency 
- Make sure clear line-of-sight to intended radio 
- Re-align the antennas. See note above regarding alignment. 
- Try higher gain antenna options
Further assistance is available by contacting KBC at 888-366-4276 Monday-
Friday 8am-5pm Pacific Time for technical support. Or anytime via
E-mails are followed up before the end of
the following regular business hours.
 
 
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