Wyred 4 Sound MS - Manual (Page 21)

INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE
REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING, OR
REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH WYRED 4 SOUND PRODUCTS AND
ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT. THE
FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS. WYRED 4
SOUND DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER
THIS WARRANTY.
Obtaining warranty service
Please access and review the resources referred to in the documentation accompanying this
hardware product before requesting warranty service. If the product is still not functioning properly
after making use of these resources, please contact the Wyred 4 Sound representatives or, if
applicable, an Authorized Service Provider (dealer) using the information provided on the Wyred 4
Sound website. A Wyred 4 Sound representative or an Authorized Service Provider will help
determine whether your product requires service and if it does, they will inform you how Wyred 4
Sound will provide it. Wyred 4 Sound or its Authorized Service Providers will provide warranty service
on products that are tendered or presented for service during the Warranty Period, as permitted by
law. Wyred 4 Sound is not responsible for freight charges to our facility for warranty repairs. We
will cover return freight charges (domestic only) if the unit is found to be faulty and still within the
warranty coverage period. Additionally we must have a valid warranty registration form on file that
was submitted within 30 days of purchase to activate the product warranty. You will be responsible
for delivery and return shipping and handling charges if the product cannot be serviced in the
country it is in. In accordance with applicable law, Wyred 4 Sound may require that you furnish proof
of purchase details and/or comply with registration requirements before receiving warranty service.
Please refer to the Service page on the Wyred 4 Sound website. For more details on this and other
matters on obtaining warranty service contact your dealer. Recovery and reinstallation of system and
application software and user data are not covered under this Limited Warranty.
Service
In the unlikely event there is a problem with your Wyred 4 Sound component, please contact
your dealer, distributor, or Wyred 4 Sound to discuss the problem before you return the component
to our manufacturing facility for repair. Products shipped to the factory will be refused and returned
freight collect if not accompanied by a Wyred 4 Sound Service Department issued return
authorization number (RA Number). Return authorization numbers must be prominently displayed on
the outside of the box and an accompanying letter describing the problem and re-listing the RA
number must be inside the box to qualify for service.
To contact the Wyred 4 Sound Service Department:
Telephone: 805-466-9973
Hours: M/TH 7:00 am to 4:30 pm; Friday 7:00am to 11:00am PST
Fax: 805-462-8962
Email: [email protected]
pg.
21