Warranty claim requirements, Free technical support, Disclaimers – StorCase Technology DS350 User Manual

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DS350 User's Guide - Rev. A00

Kingston Technology Company

Warranty Claim Requirements

To obtain warranty service, the defective product must be returned to your local authorized

Kingston dealer or distributor, or to the Kingston factory service center.

For defective returns directly to Kingston, shipments must be freight-prepaid and

insured, and must include the product serial number, a detailed description of the problem

experienced, and proof of the original retail purchase date. A Return Material Authorization

("RMA") number must also be obtained by calling Kingston Customer Service at (714) 445-

3455. The RMA number must be prominently displayed on the outside of the return package.

Products must be properly packaged to prevent damage in transit and to allow Kingston to

issue full credit. The Kingston factory service center is located at 17580 Newhope Street,

Fountain Valley, California 92708, U.S.A.

Free Technical Support

Kingston provides free technical support. If you experience any difficulty during the installation

or subsequent use of a Kingston product, please contact the Kingston Technical Support

Department at either (888) 435-5460 or (714) 438-1858 prior to servicing your system. This

warranty covers only repair or replacement of defective Kingston products, as described

above. Kingston is not liable for, and does not cover under warranty, any costs associated

with servicing and/or installation of Kingston products.

Disclaimers

The foregoing is the complete warranty for Kingston Storage Products and

supersedes all other warranties and representations, whether oral or written.

Except as expressly set forth above, no other warranties are made with respect

to Kingston Storage Products and Kingston expressly disclaims all warranties not

stated herein, including, to the extent permitted by applicable law, any implied

warranty of merchantability or fitness for a particular purpose. In no event will

Kingston be liable to the purchaser, or to any user of the Kingston product, for any

damages, expenses, lost revenues, lost savings, lost profits, or any other

incidental or consequential damages arising from the purchase, use or inability

to use the Kingston Storage Product, even if Kingston has been advised of the

possibility of such damages.

property of Kingston Tecnology. Printed in the U.S.A.