StorCase Technology DS350 - Manual (Page 10)

Introduction 1
DS350 User's Guide - Rev. A00 Kingston Technology Company
DATA SILO ® DS350 INTRODUCTION
Packaging Information
The Kingston Technology Data Silo ® external expansion chassis is shipped in a container
designed to provide protection and prevent damage during shipment. The Data Silo was
carefully inspected before and during the packing procedure at the factory. Evidence of any
damage to the Data Silo should be reported to the shipper immediately.
If the wrong Data Silo model has been received, please call Kingston's Storage Product Division
at (800) 435-0642. A staff member will give you a Return Material Authorization (RMA) number
to facilitate processing. Kingston cannot accept returns which do not display an RMA number
on the outside of the package. Return the unit with all the original packing materials.
Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.
Serial Number
The Data Silo is labeled with a serial number. This number must be reported to the Kingston
Customer Service Representative in order to receive a Return Material Authorization (RMA)
for warranty claims. Locate the serial number label and record the number in the space
provided below.
Data Silo Serial Number: