Pitney Bowes DI380 OfficeRight Systems - Manual (Page 67)

Reference • 4
4-7 SV61789 Rev. A
Problem Remedy Page
MACHINE
Blank Screen
No power.
Check that power cord is firmly con-
nected and wall socket is switched
ON.
1-1
Machine not
switched ON.
Turn power switch (located on left
side) ON.
2-1
Machine will not Operate
Cover open.
Check that ALL covers are closed—
check display for cover information.
Feed trays/fold
plates not located
correctly.
Remove and relocate all feeders
and fold plates. Make sure they are
in their correct positions and fully
seated.
4-2
Insertion Problems
Outer envelope
contents do not
enter the envelope
correctly.
Check envelope troubleshooting
table.
Check that the fold selected is cor-
rect for the material size you’re
using.
If you’re running heavy or light ma-
terial, the envelope stop adjustment
might need changing.
4-6
2-19
2-20
2-21
General Troubleshooting