Pitney Bowes B700 - Manual (Page 9)

8 SV60943 Rev. B
Obtaining the Refill Combination (continued)
Refilling Your Meter on the Phone
In order to refill your meter on the phone, you will need your account number, meter
serial number, and current access code from Obtaining the Current Meter Access
Code, on page 7.
a. Dial 1-800-243-7800 (available 24 hours/day, 7 days/week).
b. Key in your 8-digit Postage By Phone
® account number followed by the # key.
c. Select option 1 to add postage to your meter.
d. If prompted, key in your 7-digit meter serial number followed by the # key.
e. Key in the current meter access code followed by the # key.
f. Key in the dollar amount you wish to add to your meter, in whole dollars only fol-
lowed by the # key ( for example: to add $200 key 200#).
g. The computer will verify the amount – if correct, press the # key again.
h. The phone system will give you a 6-digit refill combination for this request; write
this number down.
You can now end your call and follow the steps below in Entering Your Refill Amount
into the Meter.
NOTE: If at any time during this process you have a question, press “0” for an agent (avail-
able M-F, 8am-8pm, EST).
Entering Your Refill Amount into the Meter
If you have printed a form:
• Your display should read "Enter Combo".
• Key in the 6-digit setting number and press the Enter button. Your display will
read "Refill OK" and the postage available.
If you have not printed a form:
• Your meter should be displaying your current access code. Press Enter. The dis-
play will read "Enter Combo".
• Key in the 6-digit setting number and press the Enter button. Your display will
read "Refill OK" and the postage available.
B700/B702 Quick Install Guide
SV60943B Book.indb 8 SV60943B Book.indb 8 5/20/2004 2:31:19 PM 5/20/2004 2:31:19 PM