Troubleshooting – Pitney Bowes DM225 User Manual
Page 20
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18
Troubleshooting
No Dial Tone –
Check that you are using an analog line such as
a) most fax machine lines;
b) lines used by computer modem or credit card reader;
c) residential phone lines.
Check that you have entered a dialing prefix if your phone
system needs a number to reach an outside line.
If you are using a DSL line you may require a DSL filter.
Contact your telephone company or local network administrator
Cannot Reach Data Center –
Check that you have entered a dialing prefix if your phone
system needs a number to reach an outside line.
Not Enough Funds –
You have tried to add more postage to your meter than you have in your
account at Pitney Bowes.
To Change Information Entered during the Install Procedure –
• Press
Clear
key on numeric keypad.
• At
Install Not Complete
, either go back to the previous step
or start the installation procedure over again.
To Change Selection after the Setup Program is Complete –
• Press the
Options
key.
• Press the green Page Down button twice.
• Select
Advanced Features
.
• Press Page Down.
• Select
Run Install Mode
.
Still have questions?
For installation support call: 1-877-817-2463. Alternately, your questions may be
answered in the Operator Guide or online. The Operator Guide can be found at
the following websites.
Product Name: DM100i Model: P700
Product Name: DM125 Model: PR00
http://www.pb.com/support/DM100
http://www.pb.com/support/DM125
Product Name: DM200L Model: P7L1
Product Name: DM225 Model: PRL1
http://www.pb.com/support//DM200
http://www.pb.com/support/DM225