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Warranty information – ParkZone PKZ3980 User Manual

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Warranty Information

Warranty Period

Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties that the

Products purchased (the “Product”) will be free from defects in materials and

workmanship at the date of purchase by the Purchaser.

Limited Warranty

(a) This warranty is limited to the original Purchaser (“Purchaser”) and is not

transferable. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS

WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. This warranty

covers only those Products purchased from an authorized Horizon dealer.

Third party transactions are not covered by this warranty. Proof of purchase

is required for warranty claims. Further, Horizon reserves the right to change

or modify this warranty without notice and disclaims all other warranties,

express or implied.

(b) Limitations- HORIZON MAKES NO WARRANTY OR REPRESENTATION,

EXPRESS OR IMPLIED, ABOUT NON-INFRINGEMENT, MERCHANTABILITY OR

FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCT. THE PURCHASER

ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT THE

PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF THE PURCHASER’S

INTENDED USE.

(c) Purchaser Remedy- Horizon’s sole obligation hereunder shall be that

Horizon will, at its option, (i) repair or (ii) replace, any Product determined by

Horizon to be defective. In the event of a defect, these are the Purchaser’s

exclusive remedies. Horizon reserves the right to inspect any and all equip-

ment involved in a warranty claim. Repair or replacement decisions are at the

sole discretion of Horizon. This warranty does not cover cosmetic damage

or damage due to acts of God, accident, misuse, abuse, negligence, com-

mercial use, or modification of or to any part of the Product. This warranty

does not cover damage due to improper installation, operation, maintenance,

or attempted repair by anyone other than Horizon. Return of any goods by

Purchaser must be approved in writing by Horizon before shipment.

Damage Limits

HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT OR CONSEQUEN-

TIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR

COMMERCIAL LOSS IN ANY WAY CONNECTED WITH THE PRODUCT,

WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE,

OR STRICT LIABILITY. Further, in no event shall the liability of Horizon exceed

the individual price of the Product on which liability is asserted. As Horizon

has no control over use, setup, final assembly, modification or misuse, no

liability shall be assumed nor accepted for any resulting damage or injury. By

the act of use, setup or assembly, the user accepts all resulting liability.

If you as the Purchaser or user are not prepared to accept the liability

associated with the use of this Product, you are advised to return this Product

immediately in new and unused condition to the place of purchase.

Law: These Terms are governed by Illinois law (without regard to conflict of

law principals).

Safety Precautions

This is a sophisticated hobby Product and not a toy. It must be operated with

caution and common sense and requires some basic mechanical ability.

Failure to operate this Product in a safe and responsible manner could result

in injury or damage to the Product or other property. This Product is not

intended for use by children without direct adult supervision. The Product

manual contains instructions for safety, operation and maintenance. It is

essential to read and follow all the instructions and warnings in the manual,

prior to assembly, setup or use, in order to operate correctly and avoid

damage or injury.

Questions, Assistance, and Repairs

Your local hobby store and/or place of purchase cannot provide warranty

support or repair. Once assembly, setup or use of the Product has been

started, you must contact Horizon directly. This will enable Horizon to better

answer your questions and service you in the event that you may need any

assistance. For questions or assistance, please direct your email to

[email protected], or call 877.504.0233 toll free to speak

to a Product Support representative.

Inspection or Repairs

If this Product needs to be inspected or repaired, please call for a Return

Merchandise Authorization (RMA). Pack the Product securely using a shipping

carton. Please note that original boxes may be included, but are not designed

to withstand the rigors of shipping without additional protection. Ship via a

carrier that provides tracking and insurance for lost or damaged parcels, as

Horizon is not responsible for merchandise until it arrives and is accepted

at our facility. A Service Repair Request is available at www.horizonhobby.

com on the “Support” tab. If you do not have internet access, please include

a letter with your complete name, street address, email address and phone

number where you can be reached during business days, your RMA number, a

list of the included items, method of payment for any non-warranty expenses

and a brief summary of the problem. Your original sales receipt must also be

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