Troubleshooting guide – ParkZone PKZ3600 User Manual

Page 13

Troubleshooting Guide

Problem

Possible Cause

Solution

Aircraft will not

“throttle up” but all

other controls seem

to function.

• User did not lower throttle

trim and throttle stick prior

to initializing the aircraft.

• Lower throttle stick and throttle

trim to their lowest settings.

Propeller or motor

shaft broken.

• Crash damage

• Replace with PKZ3601 Prop with

Spinner: P-51D, or PKZ3528

Prop Shaft: P-51D.

Aircraft appears

to show significant

decrease in

flight time.

• Flight battery is not fully

charged.

• AA batteries in charger have

inadequate power.

• PKZ1035 battery has been

over-discharged multiple

times, causing damage to

battery life.

• Recharge flight battery

completely.

• Replace AA batteries in the

charger and recharge flight

battery completely.

• Replace PKZ1035 battery and

read “Battery Warnings and

Guidelines” section of manual.

Charger light stays on

after Li-Po battery is

disconnected or

remains on for longer

than 40 minutes when

charging.

• AA batteries in the charger

have inadequate power.

• Replace AA batteries in the

charger.

Aircraft appears to

have less power.

• Bushings on gearbox may

be causing friction, reducing

power.

• Lubricate the bushings of the

gearbox.

LED on Aircraft

remains flashing and

cannot be controlled

by transmitter.

• User did not wait at least 5

seconds after powering the

transmitter prior to connect-

ing the flight battery to the

Aircraft.

• Transmitter was too close to

Aircraft during the initializa-

tion process.

• Unplug, then reconnect flight

battery.

• Move transmitter (powered on) a

few feet from the Aircraft prior to

reconnecting the flight battery.

Aircraft appears to

roll, yaw, or pitch

towards a certain

direction.

• User did not re-trim the

Aircraft.

• Trim control surface using the

transmitter until airplane no

longer moves that direction.

Aircraft does not

function after

connecting flight

battery and aircraft

smells burnt.

• User may have accidentally

plugged the flight battery in

the wrong polarity.

• Replace AR6400 board

(SPMAR6400) and ensure the

RED polarity marks are facing the

same direction when connecting

the flight battery to the AR6400

board.

Age Recommendation: 14 years or over. This is not a toy. This product is

not intended for use by children without direct adult supervision.

Warranty Period

Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties that the

Products purchased (the “Product”) will be free from defects in materials and

workmanship at the date of purchase by the Purchaser.

Limited Warranty

(a) This warranty is limited to the original Purchaser (“Purchaser”) and is not

transferable. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS

WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. This warranty

covers only those Products purchased from an authorized Horizon dealer.

Third party transactions are not covered by this warranty. Proof of purchase

is required for warranty claims. Further, Horizon reserves the right to change

or modify this warranty without notice and disclaims all other warranties,

express or implied.

(b) Limitations- HORIZON MAKES NO WARRANTY OR REPRESENTATION,

EXPRESS OR IMPLIED, ABOUT NON-INFRINGEMENT, MERCHANTABILITY OR

FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCT. THE PURCHASER

ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT THE

PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF THE PURCHASER’S

INTENDED USE.

Horizon will, at its option, (i) repair or (ii) replace, any Product determined by

Horizon to be defective. In the event of a defect, these are the Purchaser’s

exclusive remedies. Horizon reserves the right to inspect any and all equip-

ment involved in a warranty claim. Repair or replacement decisions are at the

sole discretion of Horizon. This warranty does not cover cosmetic damage

or damage due to acts of God, accident, misuse, abuse, negligence, com-

mercial use, or modification of or to any part of the Product. This warranty

does not cover damage due to improper installation, operation, maintenance,

or attempted repair by anyone other than Horizon. Return of any goods by

Purchaser must be approved in writing by Horizon before shipment.

Damage Limits

HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT OR

CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR

COMMERCIAL LOSS IN ANY WAY CONNECTED WITH THE PRODUCT,

WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE,

OR STRICT LIABILITY. Further, in no event shall the liability of Horizon exceed

the individual price of the Product on which liability is asserted. As Horizon