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Forwarding a call, Using voice mail – MOCET IP3021A User Manual

Page 52

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Page 52

MOCET IP3022 SOHO IP Deskphone User Guide

3.15.3.

Attended Transfer


To do Attended transfer:

1. During an active call, press the Transfer (

) hot key.

2. The active call is placed on hold, and an entry screen is displayed for the number

you want to transfer to.

3. Press Navigation OK or “Dial” soft-key to transfer the call to the number you want to

transfer to.

4. Wait until the call is picked up, then press the Transfer(

) hot key to complete the

attended transfer.

Note: sometimes, you may place more than 2 calls on your phone, select and press the

Line key to choose the call you want to do transfer first, and then do transfer.

3.16. Forwarding a Call


Forwarding your incoming call to another party is sometimes called as static forwarding.

You can also dynamically forward calls while your phone is ringing.

Call Forward can be configured either on phone mode or on line mode. When it is on

phone mode, its settings are applied for all lines. When it is on line mode, you should

configure each line one by one.

There are four types of static forwarding. For more information on how to setup static call

forwarding, please refer to the 2.2.3 Call Forward.
 Always

Forward

 Busy

Forward

 No Answer Forward
 DND

Forward

To use dynamic forwarding:

1. When the phone rings with an incoming call, press the “Fwd” soft-key.

2. Enter a number to forward the incoming call to.

3. Press OK soft-key to forward the call.

3.17. Using Voice Mail


Your voicemail can be saved either on your local phone or on hosted SIP service server

depends on phone and server configuration. When you phone got new voice mail(s), it is

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