MOCET IP3021A - Manual (Page 42)

Page 42
MOCET IP3022 SOHO IP Deskphone User Guide
 Sign-In: to log in the ACD system.
 Sign-out: to log out from the ACD system.
 Available: change to Available if you are available to receive the call from ACD
system.
 Unavailable: change to Unavailable if you are not available to receive the call from
ACD system.
 Wrap-Up: when you just end a call, the ACD system will configure the Wrap-up
status for your phone, so that you can have a period of time focus on the last call
instead of dealing with the incoming call.
2.7.26. Record
The Record feature enables you to record a call. It depends on the support of server*
and the duration you can record for is also defined by the server. In addition, please note
the feature is allowed to be used for the call in Line1.
Usage:
1. During a call, press the Record key to start recording.
2. Press the Record key again to stop recording.
*Contact your system administrator for more information.
2.7.27. Dial Prefix
You can use this key feature to add a specified prefix number before the dialed number.
If the programmable key is configured as Dial Prefix, fill in the prefix number in the
Function Number field and select a line in the Line Supported.
Usage: Press the Dial Prefix key when the phone is idle, the phone enters into the dialing
screen and displays the prefix number which you specified in the Function Number field,
enter other digits and then dial out.
2.7.28. Hot Desking
The Hot Desking feature is regularly used in places where not all the employees are in the
office at the same time, or not in the office for very long at all, which means actual
personal offices would be often vacant, consuming valuable space and resources. You
can use Hot Desking on the phone to log out the existing accounts and then log in a new
account*, that is, many users can share the phone resource in different time.
You can use this key feature to enter Hot Desking menu quickly.