Troubleshooting, Resetting the tvb-350 to factory defaults, Contacting hall research technologies – Hall Research TVB-350 User Manual
Page 12: Shipping and packaging
Model TVB-350
10
Code
Description
'NR'+0
Digital NR OFF
'NR'+1
Noise Reduction
Digital NR ON
'AS'+0
aspect 16:9(letter box)
'AS'+1 aspect
standard(full screen)
'AS'+2
Aspect Ratio
aspect 4:3 (pan & scan)
Retrieve video scaler all status
'PW'+? 'IN'+?
'OS'+?
'OU'+? 'DI'+?
'IR'+?
'FP'+? 'BR'+?
'CO'+?
'SA'+? 'SH'+?
'TI'+?
'AL'+0
'TD'+? 'NR'+?
'AS'+?
5. Troubleshooting
There are no field serviceable parts or circuits in the device. If you
think that the device is malfunctioning, please first try to reset to
factory default settings:
Resetting the TVB-350 to Factory Defaults
To reset all parameters back to the factory preset value, press the
“Source/Mode” and “Picture” buttons simultaneously for over 10
seconds.
Contacting Hall Research Technologies
If you determine that your scaler is malfunctioning, do not attempt to
repair the unit. Contact HRT’s Tech. Support at 714-641-6607.
Before you do, make a record of the history of the problem. We will be
able to provide more efficient and accurate assistance if you have a
complete description.
Shipping and Packaging
If you need to transport or ship your Scaler:
• Package it carefully. We recommend that you use the original
container.
• Before you ship the units back to Hall Research Technologies for
repair or return, contact us to get a Return Authorization (RMA)
number.