Hall Research UV1-CV - Manual (Page 12)

Miniature VGA over CAT5 Extension System
10
Contacting Hall Research
If you determine that your extender is malfunctioning, do not attempt to repair the
unit. Contact Hall Research’s Technical Support Department at 714-641-6607.
Before you do, make a record of the history of the problem. We will be able to
provide more efficient and accurate assistance if you have a complete description.
Shipping and Packaging
If you need to transport or ship your extender:
• Package it carefully. We recommend that you use the original container.
• Before you ship the units back to Hall Research for repair or return, contact
us to get a Return Authorization (RMA) number.