39 troubleshooting problem solution – DICE Electronics DOU VW User Manual
Page 39

39
Troubleshooting
Problem
Solution
Text is not displaying in SAT emulation.
Make sure DIP switch settings are correctly set for text display. CDC
emulation will not display text because the radio does not support text.
Make sure all EQ and BASS boost options are turned off on your iPod. See
pg. 21 (SAT emulation) or pg. 29 (CDC emulation) for additional volume
adjustments.
Music is distorted or sound level is too
low with iPod connected.
Disconnect the vehicle BUS connector from the DUO module for 30 seconds
and reconnect. Ensure the vehicle BUS connector is properly connected to
the radio and the DUO module. Follow the steps described in the SAT or
CDC emulation sections of this manual to access the DUO interface. Make
sure ground wire is securely attached to a ground point on the vehicle.
Cannot select the Silverline DUO
interface as an audio source.
Reset iPod and make sure the most recent iPod firmware is installed. Check
vehicle user manual on how steering wheel controls work, long presses may
toggle alternate function.
Radio/ steering wheel controls do not
operate iPod.