Before you call for service, Problem solution guide – Dacor DISCOVERY EO User Manual
Page 35
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Before You Call for Service
unnecessary service calls may be expensive, frustrating, and time-consuming. Before you call for service, please
review the Problem Solution Guide below.
note: See Solutions to Common Baking Problems on page 16 for problems with cooking food.
Problem:
may be caused by:
What to do:
Nothing works
Oven not connected to electrical
power
have an electrician connect the oven to a
properly wired electrical connection
Lock-out feature is on (“loCKeD”
appears on the display)
press and hold CanCel/seCure key for 5
seconds
Oven’s sleep feature is on
press any control panel key or open the
oven door to cause the display to light up
Oven’s Sabbath feature turned on
press CanCel/seCure
Oven will not heat
Oven settings not correct
press CanCel/seCure, then follow the
Operating Your Oven – The Basics sec-
tion on page 10
Oven set for delay timed cooking
Oven will turn on automatically at preset
time. press “CanCel/seCure” to return
to normal operation
No time is displayed or the time
is incorrect
Time of day not set
See Clock section on page 6
Oven’s sleep feature is on
press any control panel key or open the
oven door to cause the display to light up
Clock disabled
See Enable/Disable the Clock on page 7
Oven does not self-clean
Door not shut tight
Check for obstructions. Close door tightly
Oven set for delay timed cleaning
Oven will start to self-clean at preset time.
press CanCel/seCure to return to
normal operation
Double ovens only: Other oven is on.
Turn off other oven.
Both oven lights will not work.
(note: if only one light is not
working, the bulb is probably
burned out)
Oven light disabled
See Oven Lights section on page 9
Oven is in the self-clean cycle
Wait for completion of self-clean cycle
Ovens Sabbath feature is enabled
press CanCel/seCure
Light bulbs burned out
See Replacing the Light Bulbs on page
32
Door will not open.
Oven is in the self-clean cycle
Check display. If display indicates “selF-
Clean”, wait for display to indicate “Door
unlocked” to open door
Problem Solution Guide