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Operational conditions – A.O. Smith Water Heater User Manual

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NOTE: During low demand periods when hot water is not
being used, a lower thermostat setting will reduce energy
losses and may satisfy your normal hot water needs. If hot

water use is expected to be more than normal, a higher
thermostat setting may be required to meet the increased

demand. When leaving your home for extended periods
(vacations, etc.) turn the temperature dial to its lowest
setting. This will maintain the water at low temperatures

with minimum energy losses and prevent the tank from
freezing during cold weather.

Operational Conditions

Condensation

Whenever the water heater is filled with cold water, some
condensate will form while the burner is on. Awater

heater may appear to be leaking when in fact the water is
condensation. This usually happens when:

a. A new water heater is filled with cold water for the first

time.

b. Burning gas produces water vapor in water heaters, par­

ticularly high efficiency models where flue temperatures
are lower.

c. Large amounts of hot water are used in a short time and

the refill water in the tank is very cold.

Moisture from the products of combustion condense on the
cooler tank surfaces and form drops of water which may fall

onto the burner or other hot surfaces to produce a “sizzling”
or “frying” noise.

Excessive condensation can cause pilot outage due to

water running down the flue tube onto the main burner and

putting out the pilot.

Because of the suddenness and amount of water,
condensation water may be diagnosed as a “tank leak”.

After the water in the tank warms up (about 1-2 hours), the

condition should disappear.

Do not assume the water heater is leaking until there has
been enough time for the water in the tank to warm up.

An undersized water heater will cause more condensation.
The water heater must be sized properly to meet the
family’s demands for hot water including dishwashers, washing

machines and shower heads.

Excessive condensation may be noticed during the winter and

early spring months when incoming water temperatures are at
their lowest.

Good venting is essential for a gas fired water heater to operate
properly as well as to carry away products of combustion and

water vapor.

Property Damage Hazard

All water heaters eventually leak

Do not install without adequate drainage.

It is always recommended that a suitable metal drain pan
be installed under the water heater to protect the area

from water damage resulting from normal condensation

production, a leaking tank or piping connections. Refer to

the “Location Requirements” section.

Water Heater Sounds

During the normal operation of the water heater, sounds or
noises may be heard. These noises are common and may
result from the following:

1. Normal expansion and contraction of metal parts

during periods of heat-up and cool-down.

2. Condensation causes sizzling and popping within the

burner area and should be considered normai.

3. Sediment buildup in the tank bottom will create varying

amounts of noise and may cause premature tank

failure. Drain and flush the tank as directed under the

“Draining and Flushing” section.

Smoke/Odor

The water heater may give off a small amount of smoke
and odor during the initial start-up of the unit. This is due
to the burning off of oil from metal parts of a new unit and
will disappear after a brief period of operation.

Safety Shut-off

This water heater is designed to automatically shut-off in
the event of the following:

1. The pilot flame is extinguished for any reason.

2. The water temperature exceeds 195°F (91°C).
3. Excessive build up of dust on the base ring filter or

flame arrestor. See Maintenance of your Water Heater

Section.

4. The ignition of flammable vapors.
A thermocouple is used to determine if a pilot flame is

present, and will shut off the gas supply to the main
burner and the pilot if the flame is absent. This unit is
also equipped with a thermal switch, designed to shut off

the gas supply in the event the water heater has been
exposed to flammable vapors (e.g., spilled gasoline),

poor combustion caused by a blocked vent or insufficient
combustion air. If the thermal switch opens:

1. Check the flame-arrestor for signs of high temperature

(blue or black discoloration). See Figure 29.

2. If there are signs of high temperature, inspect your

instailation for any problems with venting, combustion
air supply and for a flammable vapor event (see “Pilot
Light Troubleshooting Flow Chart” section). Correct any
issues prior to resetting the thermal switch. If you suspect
a flammable vapor incident has occurred, do not use this
appliance. Immediateiy call a qualified technician to inspect

the appliance. Water heaters subjected to a flammable
vapors ignition will require replacement of the entire water

heater.

3. Reset the thermal switch by depressing the small button

in the center of the thermal switch. Follow the Lighting
Instructions found on the front of your water heater. A high

temperature limit switch or ECO (Energy Cut Off) in the tank

is used to shut off the unit if the water temperature exceeds

180°F (83°C). The ECO is a single-use switch, which, if

activated, requires complete replacement of the entire gas
control valve/thermostat. If the ECO should activate, the

water heater cannot be used until the gas control valve/
thermostat is replaced by a qualified technician. Contact
your iocal dealer for service information.

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