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Hard drive solutions, Hardware installation solutions, Hard drive – Compaq XL280 User Manual

Page 62: Hardware installation

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26 T

ROUBLESHOOTING

P

RESARIO

N

OTEBOOK

M

AINTENANCE

AND

S

ERVICE

G

UIDE

1800 S

ERIES

Presario 1800/1800T Series

Models: XL280, XL380, XL381,

and XL390

Hard Drive Solutions

Some causes and solutions for hard drive problems are listed in the following table.

Ä

CAUTION: To prevent loss of information, maintain an up-to-date backup of your
hard drive in case of errors or failures.

Hardware Installation Solutions

The possible cause and some solutions for a hardware installation problem are listed in

the following table.

Hard Drive

Problem

Probable Cause

Solution(s)

Reading hard drive

takes an unusually

long time after

restarting the

Notebook.

System entered Hibernation

due to low-battery condition

and is now exiting from it.

Give the system time to restore

the previously saved data to its

exact state before Hibernation.

Hard drive error

occurs.

Hard drive has bad sectors or

has failed.

Run

Checkup (TEST)

.

Hard drive does not

work.

Hard drive is not seated

properly.

Turn off and unplug the Notebook,

remove the battery pack

, and

remove and then reinstall the

hard drive

.

Hardware Installation

Problem

Probable Cause

Solution(s)

A new device is not

recognized as part of

the system.

Cable(s) of new external

device are loose or power

cables are unplugged.

Ensure that all cables are

proplerly and securely connected.

Power switch of new external

device is not turned on.

Turn off the Notebook, turn on the

external device, then turn on the
Notebook to integrate the device

with the system.

Device is not seated properly. Turn off the Notebook and reinsert

the device.