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Viconics VT7600 Installation Guide (First Release 1000 Series) User Manual

Page 23

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23

Troubleshooting guide

Heatpump models

Wrong mode selected

Select emergency heat mode

Thermostat in Unoccupied
mode

Select Occupied Hold in Schedule hold or Override to
force the thermostat Occupied heating setpoint

Anticycle delay active

Wait, the anticycling period will end and the
equipment will start

Heating setpoint is satisfied

Raise the Heating setpoint

High Balance point attained

1. Mode is locked out based on outside air

temperature

2. Change configuration parameter High BP to value

90 °F ( 32 °C ) to by-pass lockout

Heating lockout attained

1. Mode is locked out based on outside air

temperature

2. Change configuration parameter H Lock to value

120 °F ( 49 °C ) to by-pass lockout

Auxiliary heat does not
operate

Wiring error

1. Start the Fan by forcing the Fan ON mode
2. Put a jumper across terminals RH & W1. The

heating should come ON. If it does not, verify
wiring and check if a jumper is required between
RC & RH

Heat pump does not
operate in heating
mode

Wrong mode selected

Select heating mode

Thermostat in Unoccupied
mode

Select Occupied Hold in Schedule hold or Override to
force the thermostat Occupied heating setpoint

Anticycle delay active

Wait, the anticycling period will end and the
equipment will start

Heating setpoint is satisfied

Raise the Heating setpoint

Low Balance point attained

1. Mode is locked out based on outside air

temperature

2. Change configuration parameter Low BP to value -

12 °F ( -24 °C ) to by-pass lockout

Heating lockout attained

1. Mode is locked out based on outside air

temperature

2. Change configuration parameter H Lock to value

120 °F ( 49 °C ) to by-pass lockout

Wiring error

1. Start the Fan by forcing the Fan ON mode
2. Put a jumper across terminals RH & W1. The

heating should come ON. If it does not, verify
wiring and check if a jumper is required between
RC & RH

Wrong reversing valve
configuration

1. Wrong selection of parameter Re Valve
2. Select O will energize the valve in cooling

operation. Valve is normally heat.

3. Select B will energize the valve in heating

operation. Valve is normally cool.