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Viconics VT7600 Installation Guide (First Release 1000 Series) User Manual

Page 22

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22

Troubleshooting guide

All models

Symptom

Possible Cause

Corrective Action

Absent or incorrect supply
voltage

1. Check power supply voltage between C & RC to be

from 19-30 Vac

2. Check for tripped fuse or circuit breaker

No display on the
thermostat

Overloaded power
transformer

Verify that the transformer used is powerful enough
(enough VA’s) to supply all controlled devices
including the thermostat

Keyboard menu does
not access all functions

Keyboard locked

Change configuration parameter LOCKOUT to value
“0” to access all levels of the menu

Temperature setpoints
revert to original value
after a certain time
period

Temporary setpoint option
selected

1. The thermostat needs to be in Permanent setpoint

mode for the new setpoint to be kept and memory
and used all the time

2. Go to the Set temperature menu.
3. The last prompt is setpoint type. Set it to

Permanent setpoint

Wrong mode selected

Select heating mode

Thermostat in Unoccupied
mode

Select Occupied Hold in Schedule hold or Override to
force the thermostat Occupied heating setpoint

Anticycle delay active

Wait, the anticycling period will end and the
equipment will start

Heating setpoint is satisfied

Raise the Heating setpoint

Heating lockout attained

1. Mode is locked out based on outside air

temperature

2. Change configuration parameter H Lock to value

120 °F ( 49 °C ) to by-pass lockout

Thermostat will not call
for heating

Wiring error

1. Start the Fan by forcing the Fan ON mode
2. Put a jumper across terminals RH & W1. The

heating should come ON. If it does not, verify
wiring and check if a jumper is required between
RC & RH

Wrong mode selected

Select cooling mode

Thermostat in Unoccupied
mode

Select Occupied Hold in Schedule hold or Override to
force the thermostat Occupied cooling setpoint

Anticycle delay active

Wait, the anticycling period will end and the
equipment will start

Cooling setpoint is satisfied

Lower the cooling setpoint

Cooling lockout attained

1. Mode is locked out based on outside air

temperature

2. Change configuration parameter C Lock to value -

40 °F ( -40 °C ) to by-pass lockout

Thermostat will not call
for cooling

Wiring error

1. Start the Fan by forcing the Fan ON mode
2. Put a jumper across terminals RC & Y1. The

cooling should come ON. If it does not, verify wiring

Wrong mode selected

The thermostat will not
turn on the fan

Wiring error

1. Start the Fan by forcing the Fan ON mode
2. Put a jumper across terminals RC & G. The fan

should come ON. If it does not, verify wiring

Digital display shows
missing digits or erratic
segments

Defective display

Replace thermostat