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Faq & troubleshooting – TC-Helicon VoiceTone Correct User Manual

Page 33

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FAQ & Troubleshooting:

1. I'm not getting any sound out of Correct

a.

Confirm the power adapter is properly connected

by pressing the Right Footswitch on/off, and confirming
the Correct On Light goes on/off.

b. Confirm your microphone is connected properly by
talking through the microphone and looking for the
Input Light to light green or orange. If the Input Light is
going on, check your connections and settings on your
sound system. If you have a condenser microphone,
ensure phantom power is enabled.

2. I'm not hearing any effect from Correct, just
my dry voice

a.

If you’re using the Main Output, press the Right

Footswitch until the On Light activates. If there is still no
effect, ensure the Shape, Compress, and De-ess knobs
are at 12 o’clock. If you still hear no effect, try applying

more of each effect by turning the Shape, Compress
and De-ess Knobs further to the right.
b. If you’re using the the Guide Output check to make
sure the Pitch Knob is at 12 o’clock. If you still hear no
effect, your voice may be close enough in-tune that pitch
correction at the 12 o'clock setting has little effect. Try
turning the Pitch Knob further to the right to hear more
aggressive pitch correction.

3. I can’t turn pitch correction off.

a.

Check if you are using the Guide Output. If so, the

only way to turn the pitch correction off is by turning
the Pitch Knob fully left.

b. If you are using the Main Output turn pitch
correction off by toggling the Left Footswitch.
Alternatively, you can also turn the Pitch Knob fully left.
However, this will also turn the pitch correction off in
the Guide Output.

FAQ & Troubleshooting

33