Troubleshooting – Studiologic Numa Piano User Manual
Page 19

NUMA Piano by Studiologic®
19
Troubleshooting
Problem
Possible cause
Solution
NUMA Piano does not
turn on.
No power is supplied.
Defective power
cable. Fuse is blown
inside the NUMA
Piano.
Please make sure that
power is available and
switched on. Check
the power cable and
the internal fuse and
replace if needed, with
fuse as specified on
page 65.
NUMA Piano does not
send MIDI data.
MIDI Module is
switched off.
Switch MIDI Module
on by pressing On/Off.
NUMA Piano can not be
controlled via MIDI.
MIDI data are not
sent on MIDI channel
1 or 2
Please send MIDI data
only on MIDI channel
1 and/or 2
NUMA Piano just plays /
sends a fixed velocity
value
Fixed Velocity is
selected.
Select a different
velocity curve.
No sound is heard.
Sound Bank is
switched off.
Volume is set to 0.
Defective connecting
cable / headphone.
A sustain pedal is
connected to
Expression pedal
input.
Switch Sound Bank on
by pressing On/Off.
Set the Volume to a
higher level.
Change the cable /
headphone.
Unplug the sustain
pedal from expression
pedal in.
Only one sound is
heard in split or layer
mode.
Balance knob is set
to either Upper or
Lower.
Change the Balance
value.
No sound from the
audio input is heard.
Level of Audio In is
set to minimum.
External sound
device is not playing.
Defective cable
connection.
Adjust Level.
Check if the external
sound device sends
audio signal. Change
the connection cable.
Sustain pedal holds
notes if it is not pressed,
but cuts notes if
pressed.
The contact of the
sustain pedal in use is
closed at rest.
Plug in a sustain pedal
where contact is open
at rest.
Adjustments e.g. of
effect Amount or effect
Mix are not sent by
NUMA Piano or cannot
be recorded with a
sequencer software.
NUMA Piano is not
set to MIDI channel
16.
The MIDI Input of the
sequencer is not set
either to channel 16
or to “all inputs”.
Set MIDI Module to
MIDI channel 16 and
switch it on.
Set the input of the
sequencer to MIDI
channel 16 or to “all
inputs”.
Other MIDI sound
modules do not
automatically tune
themselves to the
NUMA Piano.
The other sound
module ignores MIDI
SysEx messages.
The MIDI channels
are not identical.
This feature is not
supported by the
other sound module.
Enable the sound
module to receive and
process MIDI SysEx
messages.
Set the NUMA Piano
and the sound module
to the same MIDI
channel.
Troubleshooting
E