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When the scanner is not recognized, Scsi connections – Canon DR-6080 User Manual

Page 67

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Chapter 6

Troubleshooting

When the Scanner Is Not
Recognized

The following describes possible causes of your computer not recognizing the
scanner. Remedy the problem by following the procedure for the respective cause.

SCSI Connections

Cause

The scanner is not correctly connected.

Remedy

Connect the SCSI cables to the scanner in the correct way.

Cause

The SCSI card is not correctly recognized.

Remedy

Correctly connect the SCSI card referring to the SCSI card manual.
Also, check the following according to the OS that your computer is
running on.


Click [Start]-[Settings]-[Control Panel]-[System], and then open the
[Device Manager] and check if “SCSI Controller” has an “x” or “!” on it.
If you can see one of these, then refer to the SCSI card’s operator’s
manual to reset the SCSI card.


Click [Start]-[Settings]-[Control Panel], and then open the [SCSI
adapter] and check if the “SCSI card” is being recognized correctly. If it
is not correctly recognized, then refer to the SCSI card’s operator’s
manual to reset the SCSI card.


Click [Start]-[Settings]-[Control Panel]-[System]-[Hardware], and then
open the [Device Manager] and check if “SCSI controller” has an “x” or
“!” on it. If you can see one of these, then refer to the SCSI card’s
operator’s manual to reset the SCSI card.


Click [Start]-[Control Panel]-[Performance and Maintenance]-[System]-
[Hardware], and then open the [Device Manager] and check if “SCSI
controller” has an “x” or “!” on it. If you can see one of these, then refer
to the SCSI card’s operator’s manual to reset the SCSI card.