Guarantee and service valid for australia, Guarantee and service for new zealand, Conditions – Philips CD 931 User Manual
Page 13: Howto claim, Australia new zealand
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@ Australia
New Zealand
Guarantee and Service valid for Australia
The benefits given to the purchaser by this warranty are in addition to all
other rights and remedies, which, under the Trade Practices Act or other
Commonwealth or State law, the purchaser or owner has in respect of the
product.
The Philips product carries the following warranties:
-C-series HiFi-systems 12 months.
-Compact Disc Players: 12 months.
-Home Audio Systems: 6 months.
“Clock radios, portable radios, cassette recorders, cassette players and radio
recorders: 90 days.
Any defect in materials or workmanship occurring within the specified period
from the date of delivery, will be rectified free of charge by the retailer from
whom this product was purchased.
Note:
Please retain your purchase docket to assist prompt service.
Conditions of this warranty
1. All claims for warranty service must be made to the retailer from whom
this product was purchased. All transport charges incurred in connection
with warranty service or replacement will be paid by the purchaser.
2. These warranties do not cover batteries and extend only to defects in
materials or workmanship occurring under normal use of the product
where operated in accordance with our instructions.
Philips Consumer Products Division,
Technoiogy Park
Figtroe Drive, Australia Centre
Homebush 2140,
New South Waies
Guarantee and Service for New Zealand
Thank-you for purchasing this quality Philips product.
Philips New Zealand Ltd guarantees this product against defective compo
nents and faulty workmanship for a period of 12 months. Any defect in
materials or workmanship occurring within 12 months from the date of
purchase subject to the following conditions will be rectified free of charge
by the retailer from whom this product was purchased.
Conditions
1.
The product must have been purchased in New Zealand. As proof of
purchase, retain the original invoice or cash receipt indicating the date of
purchase.
2. The guarantee applies only to faults caused by defective components, or
faulty workmanship on the part of the manufacturer.
3. The guarantee does not cover failures caused by misuse, neglect, normal
wear and tear, accidental breakage, use on the incorrect voltage, use
contrary to operating instructions, or unauthorised modification to the
product or repair by an unauthorised technician.
4. Reasonable evidence (in the form of a sales docket or completed
guarantee card) must be supplied to indicate that the product was
purchased no more than 12 months prior to the date of your claim.
5. In the event of a failure. Philips shall be under no liability for any injury,
or any loss or damage caused to property or products other than the
product under guarantee.
This guarantee does not prejudice your rights under common law and statute,
and is in addition to the normal responsibilities of the retailer and Philips.
Howto claim
Should your Philips product fail within the guarantee period, please return it
to the retailer from whom it was purchased. In most cases the retailer will be
able to satisfactorily repair or replace the product.
However, should the retailer not be able to conclude the matter satisfactorily,
or if you have other difficulties claiming under this guarantee, please contact
The Guarantee Controller
Philips New Zealand Ltd.
BP.O. Box 41.021
Auckland
•B
(09)8494160
fax Q (09)8497 858
83